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The Westin Indianapolis Hotel, Indianapolis
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Key details
About the Hotel
241 W Washington Street, Indianapolis, Us,
Indianapolis,
Indiana,
United States of America,
46204,
Indiana
The 4-star Westin Indianapolis connects directly to the Indiana Convention Center and Lucas Oil Stadium in downtown Indianapolis. The 39000-square-foot property features an indoor pool, spa tub, and 24-hour fitness center while offering direct skywalk access to Circle Centre Mall's upscale shops and dining.
Premium Comfort Rooms
The Westin's 575 rooms showcase the signature Heavenly® Bed with premium bedding and soft duvets. Each accommodation includes laptop-compatible safes, workspaces, and city views.
Diverse Dining Options
Ten Hands Social Bar & Eatery serves American cuisine, while Ten Hands Market provides La Colombe coffee and quick snacks. Shula's Steakhouse, ranked among North America's Top Ten Steakhouses, offers in-room dining.
Business Meeting Facilities
The property maintains 42,500 square feet of meeting space plus access to an additional 750000 square feet at the adjoining convention center. The WestinWORKOUT facility includes Hyperice and Bala strength training equipment.
Downtown Cultural Hub
The Westin Indianapolis stands steps from the Indiana State Capitol and Monument Circle. Key attractions within 1 mile include Bankers Life Fieldhouse, Indiana State Museum, and the Eiteljorg Museum of American Indians and Western Art.
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Select your room type
The hotel offers a variety of rooms including double rooms, family rooms, and suites with breakfast, free cancelations, and special deals
Experience a variety of amenities at the boutique hotel, crafted to ensure your comfort and unforgettable moments
Wi-Fi
Parking
USD 60 per day
Baggage storage
24-hour services
24-hour reception
General
No smoking on site
Wi-Fi
Parking
Safe deposit box
24-hour reception
Express check-in/ -out
Pets allowed
Rooms/ Facilities for disabled
Baggage storage
Allergy-free rooms
Elevator
ATM/Cash machine
Sports & Fitness
Fitness center
Services
Valet parking
Room service
Housekeeping
Dry cleaning
Tours/Ticket assistance
Dining
In-room breakfast
Restaurant
Bar/ Lounge area
Business
Business center
Meeting/ Banquet facilities
Fax/Photocopying
Children
Cribs
Spa & Leisure
Garden area
Room features
Air conditioning
Heating
Sitting area
Tea and coffee facilities
Ironing facilities
Rollaway beds
Media
Flat-screen TV
AM/FM alarm clock
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Location
241 W Washington Street, Indianapolis, Us,
Indianapolis,
Indiana,
United States of America,
46204,
Indiana
Map view
241 W Washington Street, Indianapolis, Us,
Indianapolis,
Indiana,
United States of America,
46204,
Indiana
City landmarks
Zoo
Indianapolis Zoo
1.1
mi
Museums
The Eiteljorg Museum
2400 ft
Stadiums
Bankers Life Fieldhouse
3300 ft
Square
Soldiers and Sailors Monument
2000 ft
Museums
Indiana State Museum
2300 ft
Monuments and Landmarks
Indiana World War Memorial
4200 ft
Baseball Stadium
Victory Field
2600 ft
Square
Monument Circle
2000 ft
Museums
NCAA Hall of Champions
3100 ft
West New York Street
Military Park
2800 ft
500 S Capitol Ave
Peyton Manning Statue
2400 ft
200 E Washington St
City-County Building Observatory
2800 ft
551 W Merrill St
The Crane Bay Event Center
3300 ft
Square
Indianapolis War Memorial
3400 ft
450 S Meridian St corner of McCarthy and Henry
Rolls-Royce Heritage Trust
2700 ft
801 W Washington St
White River State Park
3000 ft
200 S Meridian St #220
The Escape Room Indianapolis
2400 ft
Events
Scottish Rite Cathedral
4700 ft
Canal Walk
Paddle trip
3800 ft
Garden
White River Gardens
1.0
mi
Nearby
Convention Center
Indiana Convention Center
1200 ft
Mall
Circle Centre
1600 ft
Public Building
Indiana State Capitol
900 ft
Church
Saint John the Evangelist Roman Catholic Church
900 ft
421 W Ohio St
9-11 Memorial
1500 ft
Museums
Rhythm Discovery Center
900 ft
Indianapolis
SpaceQuest Planetarium
1000 ft
Church
Christ Church Cathedral
1900 ft
Spa Center
Studio 2000 Salon & Day Spa
1800 ft
Indianapolis
Lockerbie Square
1000 ft
Restaurants
Cafe Patachou
1100 ft
225 W Washington St
Conner's Kitchen + Bar
700 ft
350 West Maryland St
Weber Grill
1400 ft
10 N Illinois St
fat Rooster diner
900 ft
1 S Capitol Ave
P.F. Chang's
1300 ft
49 W Maryland St. Ste 226
Granite City Food & Brewery
1400 ft
45 S Illinois St Faces
Ram Restaurant & Brewery
1600 ft
140 S Illinois St
Reviews and Ratings
Feedback from previous guests about their experience.
84%
enjoyed the hotel and would happily stay again
8.4/10
Great
Rooms
6.0
Location
8.8
Service
5.8
Dining
5.4
Guest reviews
8.4/10
based on 5 reviews
4/5
based on 2005 reviews
8.9
8.9/10 based on 174 reviews
#14 of 203 hotels in Indianapolis based on Tripadvisor
Florence
United States of America,
April
2025
6.0/10
I had a generally pleasant stay at The Westin Indianapolis, thanks to my really comfortable 'Heavenly' bed and the friendly check-in experience with Destiny. However, I encountered some drawbacks, such as inconsistent room temperatures and limited dining options in the evening. Overall, I would say it’s a solid choice for a business trip with some room for improvement.
Rooms
7.0
I found the room to be spacious and clean, but I did notice that the temperature control could have been better since the A/C didn't cool down sufficiently. The modern amenities were definitely a plus.
Service
6.0
Most of the staff were attentive and friendly, especially during check-in, but there were some inconsistencies in service quality. I had a delayed response when I needed to change rooms, which was frustrating.
Location
9.0
The hotel’s location is excellent, making it easy for me to access nearby attractions and venues, which was a real asset during my stay. It was very convenient for my business commitments.
Dining
5.0
While I enjoyed the quality of the food at the restaurant, I was disappointed by the limited late-night dining options and poor breakfast offerings. The coffee bar was a good touch though.
Facilities
8.0
The fitness center was fantastic and well-equipped, adding a lot to my experience. I didn’t get to use the pool, but I heard good things about it.
Phyllis
United States of America,
February
2025
7.4/10
I had mixed feelings about my stay at The Westin Indianapolis. The lobby was inviting with a great scent, and the nearby amenities made it super convenient. However, I encountered issues with room cleanliness and service delays that really impacted my experience.
Rooms
7.0
The room was comfortable, but I noticed some cleanliness issues, like a dirty tissue on the floor and a stained bath mat. The amenities were decent overall, but I did expect better given the price I paid.
Service
5.0
Service was hit or miss. While the front desk staff tried to be helpful, I experienced long waits for food delivery and had to wait for maintenance repairs. It felt like they were understaffed during my visit.
Location
9.0
The hotel had a prime location, very close to the convention center and several good restaurants. I appreciated being within walking distance of many attractions, which made my trip much easier.
Dining
6.0
Dining options were good, but I found the room service price to be a bit steep, and the delivery time was slower than expected. On-site dining was pleasant, but I wish the hours were better.
Facilities
7.0
The facilities were nice, with a good pool and fitness center, but elevator wait times were frustrating. I had to deal with cramped conditions during peak hours, which was less than ideal.
John
United States of America,
January
2025
5.8/10
My stay at The Westin Indianapolis had its ups and downs. While the strategic location near Lucas Oil Stadium was fantastic, I faced issues with my room reservation. After booking a club room, I was given a standard king room, which was disappointing given the price I paid. The staff's attentiveness was a highlight, but the overall management left much to be desired, particularly regarding room cleanliness. 😞
Rooms
5.0
The room I was assigned was a standard king, rather than the club room with two queen beds I reserved. It lacked the expected amenities, like a sleeper sofa and mini fridge. The cleanliness was also a concern, as I noticed issues in the bathroom.
Service
5.0
While some staff members were friendly and responsive, the front desk fell short in addressing my concerns about the room mix-up. I felt that more could have been done to rectify the situation without having to involve American Express.
Location
9.0
The location is excellent and very convenient, being just a short walk from local eateries and attractions. This aspect definitely improved my overall experience and made attending events easy.
Dining
5.0
The on-site dining options left much to be desired, as I found the prices steep and the menu limited. I ended up opting for DoorDash instead, which was a common practice among guests.
Facilities
5.0
Facilities like room service and valet were operational, but I found the hot water issues disturbing, which affected my stay. Despite these hiccups, the hotel offered several necessary services.
Richard
United States of America,
December
2024
7.2/10
The Westin Indianapolis has a fantastic downtown location, which made it easy to explore the area and attend events. However, I encountered issues with cleanliness in the bathroom and a lack of timely breakfast service that left much to be desired. Overall, while the staff were attentive and the beds comfortable, the hotel needs some improvement in certain areas.
Rooms
6.0
My room had a lovely city view, though I was disappointed to find the bathroom cleanliness lacking. I had to clean the shower before using it, and the bath mat was stained, which didn't leave a good impression.
Service
8.0
The staff were friendly and attentive, particularly the young lady at check-in who walked me to the elevator. Small gestures like that really made a difference during my stay.
Location
9.0
The location is perfect, right in the heart of downtown and close to the convention center and restaurants. It made getting around incredibly convenient for the events I attended.
Dining
5.0
Breakfast was included with my stay, but I was disappointed to find the hot food depleted and the area quite messy. It could definitely be managed better considering the hotel’s reputation.
Facilities
7.0
The fitness center was impressive and had a great range of equipment. However, the overall upkeep of some areas felt neglected.
William
United States of America,
November
2024
7.0/10
I recently stayed at The Westin Indianapolis, drawn by its prime location across from the convention center. The cleanliness of the rooms was commendable, and the beds truly lived up to their 'Heavenly' reputation. However, I faced challenges with my reservation not being honored as booked, which left me quite disappointed. Overall, while there are great features, the management's responsiveness is a significant concern.
Rooms
5.0
Though I found the beds incredibly comfortable, I was given a different room than what I reserved. The lack of the amenities promised was frustrating.
Service
5.0
The check-in staff was good, but after my stay, I struggled to get in touch with management regarding my billing issue. Overall, the service didn’t meet the expectations for a hotel of this caliber.
Location
8.0
Being located just across the street from the convention center was incredibly convenient for my needs. The multitude of nearby dining options also enhanced my stay.
Dining
6.0
While the in-house restaurant served good food, the service was noticeably slow. I found better dining options nearby that I preferred.
Facilities
6.0
Amenities like the fitness center and the hotel's clean environment contributed positively. However, there were notable issues with some room facilities, which detracted from the overall experience.
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